SMARTstrat specialise in inbound telephone/answering call handling and remote PA services. We work with clients either on a monthly rolling contract or ad-hoc basis to:
take overflow calls
manage web chats or online contact forms
pass messages to you by email, text or phone
provide callers with information
divert the calls back to specific people/departments (like an in-house receptionist)
co-ordinate emergency call-out procedures
We offer a seamless extension of your business
callers will never know they are speaking to a third party.
We are open 24 hours a day/365 days per year!